Frequently Asked Questions
About the Program
Our vision is to create a global community where people can discover the benefits of a holistic and ayurvedic lifestyle. Our team has travelled across India to bring you powerful experiences that will help you achieve balance between body and soul.
In partnership with Terre des Sens (www.terredessens.ch) we have chosen several destinations such as Rishikesh in the foothills of the Himalayas and Palakkad in the southern tip where you will be able to discover a life changing experience and start your journey to emotional and physical well-being.
What makes us different is that all programs are tailor made for you, ensuring your experience remains authentic. We only accept small groups of 4-6 individuals per program, offering exclusivity (minimum booking age >18 years).
India being a densely populated country, it is our endeavour that you should not feel overwhelmed or unsafe at any stage of your journey. The Asha Team consists of experienced healers and veterans of the industry.
If you would like to know more about each destination please check out our program section or contact us directly at email@example.com
Travel and security
Our team will make sure that all safety precautions are met and will accompany you to ensure a serene environment throughout your journey.
Visas can be obtained directly online by the customer itself. Should you have any questions we are here to help.
Payment and Cancellation
Once I have chosen a program, how can I pay?
Our official payment partner is Lemonade Social. You can book your desired program by visiting https://app.lemonade.social/asha providing your basic details to complete the booking process.
Your reservation can later also be managed by downloading the Lemonade Social app where we provide 24 hour chat support. The app is available on your AppStore or Play Store (http://go.lemonade.social/)
What should I do if someone or your sales team asks me to pay outside the ASHA Experience payment gateway?
The only official payment partner we work with is Lemonade Social. If you receive any other gateway, please contact us immediately at firstname.lastname@example.org . We do not take any responsibility or offer refunds for bookings made outside of Lemonade Social.
Can I book on behalf of family and friends?
Yes, you can book on their behalf as long as the booking account details correspond to the final guest on Lemonade Social and the final guest is above the age of 18, aware of the details of the programme and are willing to experience the journey.
What are your cancellation policies?
- 100% refund – 30 days before the date of departure and/or applicable under the force Majeure Clause 12
- 50% refund – Between 15 and 30 days before the date of departure
- No refund – Less than 15 days before the date of departure or/and change of travel dates